“Wisdom is the reward you get for a lifetime of listening when you’d have preferred to talk.” – Doug Larson
As a good audience will listen to what is being said, as well as to what is left unsaid or just said incompletely. Skillful listening includes watching non-verbal communication and seeing inconsistencies between verbal and non-verbal messages. For instance, on the off chance that somebody lets you know that they are content with their life however through gritted teeth or with tears filling their eyes, you must to consider that the verbal and non-verbal messages are in different directions, they possibly don’t mean what they say.
“We have two ears and one tongue so that we would listen more and talk less.” – Diogenes
“If we were supposed to talk more than we listen, we would have two tongues and one ear.” Mark Twain.
Try not to talk but listen. When another person is talking listen to what they are stating, don’t interfere with, talk over them or completion their sentences for them. Stop, simply just listen. At the point when the other individual has completed the process of talking you may need to explain to make sure you have gotten their message precisely.
Be ready to Listen
Concentrate on the speaker. Put other things out of brain. The human personality is effectively occupied by different considerations – what’s for lunch, what time do I have to leave to get my train, is it going to rain – attempt to put different contemplations out of psyche and focus on the messages that are being communicated.
Put the Speaker at Ease
Help the speaker to not hesitate to talk. Keep in mind their necessities and concerns. Gesture or utilize different signals or words to urge them to proceed. Keep up eye contact however don’t stare – show you are listening and understanding what is being said.
Try not to doodle, mix papers, look out the window, pick your fingernails or comparable. Dodge superfluous interferences. These practices upset the listening procedure and send messages to the speaker that you are exhausted or distracted.
An pause, even a longer delay, does not as a matter of course imply that the speaker has finished.Be patient and given the speaker a chance to proceed voluntarily, now and again it requires investment to define what to say and how to say it. Never interrupt or complete a sentence for somebody.
“Most of the successful people I’ve known are the ones who do more listening than talking.” – Bernard Baruch
Try not to be irritated and don’t give the individual’s habits or mannerisms a chance to divert you from what the speaker is truly saying. Everyone has an alternate method for talking – some individuals are for instance more anxious or timid than others, some have territorial accents or make exorbitant arm developments, some individuals like to pace whilst talking – others like to sit still. Concentrate on what is being said and try to overlook styles of talking.
Watch speaker’s body language
Notice Posture, eye contact, facial expressions and appearances, this will give you signals to the importance behind the words being talked and what he or she is truly trying to pass on.